Onboarding Support
We believe in building strong, personal and professional relationships across the business. We are polite and respectful at all times and choose to make every interaction between colleagues and customers a pleasant and easy task.
We aim to build a strong, two way working relationship with our franchisee’s, and to make the Blue Arrow Care name synonymous with excellence. We will ensure that you are well equipped to start and grow your business efficiently and effectively. Training and ongoing business support and a wide range of resources are available to you when you become The Blue Arrow Care Franchisee in your area.
As a franchisee, you have the right to develop your business in a predefined geographical area, without other Blue Arrow Care competitors.
This is our guarantee to you.
Franchisees can offer their clients the full breadth of Blue Arrow Care expertise, all supported by the expert onboarding support team at Blue Arrow Care.
One of the main benefits of franchising with Blue Arrow Care is that it is a business partnership between Franchisee and Franchisor. Head office support is essential, especially in the early trading days of the franchise. However, support will always be readily available. We will provide you with a hands on approach gradually stepping back to allow you to take complete control as you become more confident, professional and established.
It is our aim to provide a nation-wide, quality service to customers with an emphasis on personal service and professionalism.
What we will support with:
- Support with CQC Application & Support around the Quality Statements
- Coaching for CQC Interviews for both Directors & Registered Care Managers
- 1-2-1 support from your assigned The Blue Arrow Care Group Onboarding Team Member
- Training days including Registered Manager Training, Compliance Modules and more
- Ongoing support once you start operating in the form of training sessions, away days, availability to answer questions and provide expertise where needed
Quality has always been our priority
This is why we don’t have unrealistic targets for our franchisee’s. Our motto is, if YOU do well, WE do well.
However, the context of this is all about the quality of care you’re delivering and not your profit margin.
Ongoing Support
There will be a dedicated inspector for each region who will be your point of contact. Should you need ongoing support, day to day advice or have any questions, you can easily reach out for clarification or reassurance that you’re on the right track.
We are always here to support our franchise partners.
YOU ARE NEVER ALONE
We would rather you ask us something 100 times than guess and possibly feel you have made a mistake!
We ask that you to adopt the same attitude to your own teams.
